Terms of Service

    Last updated: January 2025

    1. Agreement to Terms

    By accessing or using the TRC Knives website (trcknives.com) and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

    2. Company Information

    UAB "Blade Group"

    Vytauto g. 6-6, LT-20106 Ukmergė, Lithuania

    Email: info@trcknives.com

    Phone: +370 630 24229

    Company Code: 302849350

    VAT Code: LT100007102115

    3. Products and Services

    3.1 Product Information

    We strive to provide accurate descriptions, specifications, and images of our knives. However, we do not warrant that product descriptions, colors, or other content is accurate, complete, reliable, current, or error-free. Each knife is handcrafted, and slight variations may occur.

    3.2 Pricing

    All prices are listed in Euros (EUR) and are subject to change without notice. We reserve the right to modify prices at any time. Prices do not include applicable taxes or shipping costs unless otherwise stated.

    3.3 Product Availability

    Products are subject to availability. We reserve the right to discontinue any product at any time. In the event that a product is listed at an incorrect price or is unavailable, we reserve the right to refuse or cancel orders.

    4. Orders and Payment

    4.1 Order Acceptance

    Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. After placing an order, you will receive an email confirmation. This does not signify our acceptance of your order; acceptance occurs when we ship the product.

    4.2 Payment Terms

    Payment must be made in full at the time of purchase using accepted payment methods. We use secure third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.

    4.3 Order Cancellation

    We reserve the right to cancel orders if product availability changes, fraud is suspected, or unauthorized transactions occur. If your order is cancelled, any payment will be refunded.

    5. Shipping and Delivery

    We ship worldwide through authorized dealers and direct orders. Shipping times vary by location and method. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by customs, weather, or carrier issues.

    6. Returns and Refunds

    6.1 Return Policy

    Due to the nature of our handcrafted knives and legal restrictions on knife sales, returns are evaluated on a case-by-case basis. Please contact us at info@trcknives.com before returning any product.

    6.2 Damaged or Defective Products

    If you receive a damaged or defective product, please contact us within 7 days of receipt. We will evaluate the issue and provide a replacement or repair under our warranty policy.

    7. Warranty

    TRC Knives offers a lifetime warranty against manufacturing defects in materials and workmanship. This warranty does not cover:

    • Normal wear and tear
    • Improper use, abuse, or neglect
    • Modifications or repairs not performed by TRC Knives
    • Sharpening or re-profiling of the blade
    • Damage from accidents or misuse

    For warranty service, please contact us at info@trcknives.com with photos and a description of the issue.

    8. Age Restriction and Legal Compliance

    You must be at least 18 years old to purchase products from TRC Knives. By placing an order, you represent that you are of legal age and that your purchase complies with all applicable laws in your jurisdiction. You are responsible for knowing and complying with local laws regarding knife ownership and carry.

    9. Prohibited Uses

    You may not use our products or website for any unlawful purpose, including but not limited to:

    • Violation of any international, federal, provincial, or state regulations
    • Infringement of intellectual property rights
    • Harassment, abuse, or harm to others
    • Transmission of malicious code or viruses
    • Collection of personal information without consent

    10. Intellectual Property

    All content on the TRC Knives website, including text, graphics, logos, images, and designs, is the property of UAB "Blade Group" and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

    11. Limitation of Liability

    To the maximum extent permitted by law, TRC Knives shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our products or website. Our total liability shall not exceed the amount paid for the product in question.

    12. Indemnification

    You agree to indemnify and hold harmless UAB "Blade Group," its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your use of our products or violation of these terms.

    13. Governing Law

    These Terms of Service are governed by the laws of the Republic of Lithuania. Any disputes shall be resolved in the courts of Lithuania.

    14. Dispute Resolution

    In the event of a dispute, we encourage you to contact us first at info@trcknives.com to seek an amicable resolution. If resolution cannot be reached, disputes shall be resolved through the appropriate courts in Lithuania.

    15. Severability

    If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

    16. Changes to Terms

    We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. We encourage you to review these terms periodically.

    17. Contact Information

    For questions about these Terms of Service, please contact us:

    UAB "Blade Group"

    Vytauto g. 6-6, LT-20106 Ukmergė, Lithuania

    Email: info@trcknives.com

    Phone: +370 630 24229

    Business Hours: Monday - Friday, 9:00 - 18:00 EET