Privacy Policy

    Last updated: January 2025

    1. Introduction

    UAB "Blade Group" ("TRC Knives," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

    2. Information We Collect

    2.1 Personal Information

    When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

    • Name and contact information (email address, phone number)
    • Billing and shipping addresses
    • Payment information (processed securely through our payment providers)
    • Order history and preferences

    2.2 Automatically Collected Information

    When you visit our website, we automatically collect certain information about your device, including:

    • Web browser type and version
    • IP address
    • Time zone and location data
    • Pages visited and time spent on pages
    • Referring website addresses

    3. How We Use Your Information

    We use the information we collect to:

    • Process and fulfill your orders
    • Communicate with you about your orders, products, and services
    • Send you marketing communications (with your consent)
    • Improve our website and customer service
    • Prevent fraud and enhance security
    • Comply with legal obligations

    4. Information Sharing

    We share your personal information only in the following circumstances:

    • Service Providers: We share information with third-party service providers who help us operate our business (payment processors, shipping companies, email service providers)
    • Legal Requirements: We may disclose your information if required by law or to protect our rights
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

    We do not sell your personal information to third parties.

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    6. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

    7. Your Rights

    Under GDPR and applicable Lithuanian laws, you have the right to:

    • Access your personal data
    • Correct inaccurate or incomplete data
    • Request deletion of your data
    • Object to processing of your data
    • Request data portability
    • Withdraw consent for marketing communications

    To exercise these rights, please contact us at info@trcknives.com

    8. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

    9. Children's Privacy

    Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

    10. International Data Transfers

    Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

    11. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

    12. Contact Us

    If you have questions about this privacy policy or our data practices, please contact us:

    UAB "Blade Group"

    Vytauto g. 6-6, LT-20106 Ukmergė, Lithuania

    Email: info@trcknives.com

    Phone: +370 630 24229

    Company Code: 302849350

    VAT Code: LT100007102115